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849 29th Street
Oakland, CA 94608

ph.		510-893-1157
		415-357-1370
fax		510-834-3662

email:
info@woodenwindow.com

Every client and project is different and needs an individual approach. At Wooden Window we make sure our work process meets your needs and requirements every step of the way.

Our clients are welcome to visit our showroom (below) to review their window needs and options. The showroom is conveniently located on our premesis with a view of our custom woodworking shop allowing clients to see the window fabrication process.

Typically our customer representative will:

Process the client's online quote request or discuss the client's window/door needs by phone.
Make an appointment for the client to visit our showroom
If necessary visit the client's home to evaluate and inspect any remodeling or replacement needs.
Acknowledge the client's acceptance of the proposal.
Authorize design and fabrication of custom windows/doors in our shop, or source materials from others.
Make an appointment for the project team to commence installation work.
Ensure the satisfactory completion of the proposed tasks and responsibilities.
Send a follow-up questionnaire for client feedback so we can continue to improve our products and customer service.